Refund Policy

Thanks for shopping at Click & Brew.
If you are not entirely satisfied with your purchase, we're here to help.

Exchange & Refund are only valid within 7 days from the date of purchase and is only applicable for unopened products. 

Custom Built Services are final and gives Click & Brew the consent to customize the keyboard. These services are strictly not exchangeable or refundable.

Used consumables items such as tools, lubricants, palm rests & PCBs are strictly not exchangeable or refundable.

Switches are only entitled to 1 month of warranty due to their perishable nature.

For exchanges involving an item of higher value than the item purchased, a top-up is required. 

For refunds, only Click & Brew store credit will be offered and are strictly not exchangeable for cash.

Sales of discounted and promotional items are considered final and non-refundable. 

Products purchased using the Shopback PayLater method are not eligible for a refund or return.

All shipping, taxes, or duties are strictly not refundable. All duties are to be paid by the respective buyer upon the receipt of the package.

A 1-on-1 exchange is applicable for defective products and a full refund will be applicable if Click & Brew is not able to replace the defective item.

All items returned or exchanged must be given back with the full original packaging, including labels, documents, cables, tools, etc.

Click & Brew reserves the right to change these terms and conditions at any time without prior notice.

For any inquiries on exchange or refund, please email us at [email protected].